CRM

We deliver complete CRM solutions by combining expert tactics, targeted campaigns, and actionable insights to boost engagement, enrich customer data, and increase lifetime value across all D2C channels.

A CRM helps businesses organize customer data, automate communication, personalize marketing efforts, and improve retention rates, ultimately increasing sales and efficiency.

Yes! Our CRM solutions seamlessly integrate with your current platforms, including eCommerce stores, email marketing tools, and social media channels.

Absolutely! CRM automation saves time, improves efficiency, and helps small businesses scale by handling repetitive tasks like follow-ups and customer segmentation.

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What is a CRM?

CRM (Customer Relationship Management) is a powerful tool that helps businesses streamline customer interactions by organizing data, automating tasks, and providing valuable insights. It enables companies to track customer preferences, send personalized emails and offers, automate follow-ups and reminders, and run loyalty campaigns to improve retention.

We Build Connections and Grow Your Brand with Effective CRM

Using the right CRM tactics creates synergy across all D2C channels, maximizing customer engagement and driving lifetime value. This approach ensures a balanced mix between your brand’s webshop, marketplaces, and social media platforms, supporting long-term growth and sustainability.

Our ActivationBoxx service offers targeted campaigns to connect with customers directly, both online and offline. By leveraging strategies like Product-Plus, Cashback, Vouchers, Extended Warranty, Couponing, and Register & Win, ActivationBoxx enriches customer data, provides actionable insights, and boosts NPS and lifetime value. Read more about Activationboxx.

Managing Customer Relationship Doesn’t Have to Be Complicated.

How We Work Together?

We work closely with your team to implement and tailor a CRM solution that fits your unique business needs. Our services include:

Setting up and integrating the CRM with your current tools and platforms.

Creating automated workflows to handle repetitive tasks efficiently.

Developing targeted campaigns to boost engagement and conversions.

Providing insights and reports to help refine your customer strategy.

Key Features of CRM

Simple integration with your existing tools and systems.

Automation for follow-ups, reminders, and repetitive tasks.

Customer insights and analytics to improve engagement strategies.

Multi-channel support, including email, social media, and live chat.

Personalized campaigns to enhance customer loyalty and sales.

Scalable solutions that grow as your business expands.

What do you get?

We provide expert support, optimized strategies, and tools to boost visibility, drive sales, and scale your brand.

Boost Customer Engagement

Build stronger relationships with personalized campaigns and interactions.

Data-Driven Insights

Gain valuable insights to improve decision-making and drive customer lifetime value.

Seamless Channel Integration

Connect your webshop, marketplaces, and social media for a unified customer experience.

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Connect with our experts and talk about your brand. We are always happy to help! We decide what's best for your brand.

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Retail Media Day 2025 Recap

Retail media maakt momenteel zo'n 21% uit van alle digitale advertentie-uitgaven. En dit is pas het begin - tegen 2028 zal dit groeien naar 25%, wat een verdubbeling betekent in slechts vier jaar! Wat drijft deze verschuiving en hoe zet je Retail Media succesvol in? Emile legt het uit!